In this mode you are able to test your assumptions without the worry of your energy getting into defending your existing views as we find in competitive arguments. Each of the five conflict-handling modes has its own sets of benefits and costs. Other situations may include reacting when you are being attacked, stepping in to provide direction when consensus fails, or help move things along when people in a group are being too considerate, stalling progress when individuals accommodate one another purely out of politeness Thomas 16-17. I let co-workers have their way rather than jeopardize our relationship. I try to win my position in a discussion. I avoid openly debating issues where there is disagreement … 1 2 3 4 5 9.
It puts the focus on solving a joint problem that can be solved together. Rarely 1 2 3 4 5 Always 8. Attorneys who claim their profiles and provide Avvo with more information tend to have a higher rating than those who do not. This index may be used for doing so. This instrument has been trusted over four million times and has been featured in hundreds of research studies. Integrators tend to be open to others' differences and try to come to an understanding that satisfies both parties.
Those who avoid, as their style suggests, simply leave the conflict altogether. The assessment can be helpful in building relationships among stakeholders as well as between the stakeholders and the assessor, and in eliciting in managing and resolving the dispute. Thomas states that it is also important to work on making sure that you fight fairly. As contradictory as it might sound, conflict can often be the source of a productive outcome. I try to reach a middle ground in disputes with other people. By allowing the other individuals to express themselves without being defensive or counterattacking allows the other individual to have their feelings heard and can often lead to the situation calming down until it can be discussed more reasonably.
Whether it is simply doing someone a favor, boosting someone confidence, or encouraging development by allowing the other person to make decisions even if you have doubt. The Accommodating conflict handling mode can be an effective way of handling conflict in certain situations, but one needs to be careful not to overuse it otherwise it can lead to an unhealthy pattern of appeasement. In presenting the data, the focus may be , emphasizing the common interests and positions amongst the different groups, and blurring the distinctions. Regardless of how often you use conflict-generating language, you will find that you can always improve by replacing them with more cooperative ways of expressing yourself. Making Sense of The Self-Assessment If you are like most people, you have used some, if not most of the statements and behaviours listed in the self-assessment. Among these are assessments to evaluate your conflict management style.
In this mode, you try to find a win-win solution that completely satisfies the concerns of both individuals involved. However, class discussion will focus on the different conflict management styles and the situations in which each is most appropriate. Compromising is utilizing in many cases when a collaborating or competing method is simply not a practical choice. In other cases, one or both of the individuals realize that more assertive modes would harm a relationship and compromising can help avoid this harm Thomas 30. The second asks you if you have used that particular statement, or a similar one, during the past week yes or no.
Moreover, as issues that had previously been submerged come to the forefront, this informational stage can lead to the identification of other stakeholders. Generally, I agree with the outcome, particularly with respect to conscientiousness, extraversion, and neuroticism. Another appropriate use of the Avoiding mode comes up when little can be gained from a conflict. This knowledge, combined with tips included in your Thomas Kilmann Conflict Mode Instrument report, provide tools for you to steer conflict situations in constructive directions. It will only take you about 10 mins to do the survey and you'll understand what styles you use most often. These conflict-handling modes illustrate general intentions and not necessarily specific behaviors that you may enact in a conflict situation.
Whether it is handling disagreements over policies, enforcing rules, managing the inevitable friction and resentment that crops up between people or negotiating over resources. By using active listening, apologizing, and making reparations when appropriate you are much more likely to have a constructive outcome to the encounter Thomas 41. If those factors are not coming together then you might be looking at a situation that is not ready to be tackled Thomas 35. What Does Successful Avoiding Entail: Differentiating between Avoiding and Evading Certain behavioral skills can be developed when improving the efficiency of the Avoiding Conflict handling mode. The skill of your performance in each conflict-handling mode relies on your ability to recognize the benefits of a mode while also being able to minimize its cost.
Sometimes the compromising conflict handling mode is utilized when a temporary solution to a more complex issue is required. We may continue to ruminate about unresolved hurts and issues. . This Conflict Intelligence Self-Assessment will help you to consider your current level of conflict intelligence. The first step is simply being aware. Overall, the values clarification and assessment shows that I have values such as tolerance, confidence, cooperativeness, and authoritativeness. The first contains examples of communication statements or methods.